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Daytime Phone (optional):
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| Overall Experience |
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| May we contact you concerning your experience? |
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| Would you use Rural Plumbing & Heating again? |
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| Would you recommend Rural Plumbing & Heating to a friend? |
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| Communication |
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| Was your phone call answered promptly? |
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| Were you connected to the correct department on your first request? |
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| Were you treated with respect and in a professional manner? |
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| Was your appointment easy to schedule? |
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| Service |
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| Was your service advisor helpful during your call? |
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| Were your questions answered to your satisfaction? |
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| Was it done in a timely manner? |
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| Please rate the appearance of the service technician. |
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| Were you treated respectfully & professionally? |
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| What type of service was provided? |
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| Have you used other services with us? |
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| Did the service technician show up when promised? |
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| Please rate your satisfaction with the work. |
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| If additional parts were ordered were you notified about availably? |
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| Please rate the convenience of your service experience? |
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| Other |
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| Did you find our method of payment convenient? |
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| How did you learn about us? |
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| Any other comments or ways we can serve you better: |
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